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Customer Success Mgr./ CSM Customer Service Rep

CX Insights Specialist - Voice of Customer

Job in Ajman, UAE/Dubai
Listing for: Black Pearl
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A recruitment agency is seeking a Customer Insights Specialist in Ajman to lead initiatives for customer research and feedback analysis. The successful candidate will manage customer surveys and provide insights to enhance services and customer journeys. Key responsibilities include conducting research, analyzing data, and developing reports for internal teams. Ideal applicants will have strong data analysis skills along with experience in managing customer feedback programs.
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