AV Technician & IT Technician

Installation and Configuration

• Install, configure, and test AV equipment such as Samsung Smart TVs, Promethean and HIKVISION Interactive Boards, LED screens, audio systems, conferencing systems, Click Share, and Zoom.
• Set up and configure meeting room management systems.
• Implement cable management and racking solutions for audio and amp systems.

• Perform routine inspections, maintenance, and cleaning of AV equipment.
• Diagnose and troubleshoot technical issues promptly.
• Replace faulty components and parts as required.
• Ensure optimal performance and reliability of all AV equipment.

• Provide technical support for AV software applications including Meetio App, Zoom, and meeting room management system software.
• Manage and support software licenses.

• Offer on-site technical support to end-users within the organization.
• Provide timely assistance and resolution to AV-related issues.
• Coordinate with the backup support team as needed.

• Maintain accurate and up-to-date records of equipment maintenance and troubleshooting activities.
• Prepare technical reports and documentation as required.

• Proven experience as an AV Technician or similar role.
• Strong technical knowledge of AV equipment, including projectors, screens, audio systems, video conferencing systems, and interactive boards.
• Proficiency in troubleshooting and repairing AV equipment.
• Familiarity with network configurations and cable management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Knowledge of Malayalam and Telugu languages is an advantage.