AV Technician & IT Technician

Roles and Responsibilities

• Installation and Configuration – install, configure, and test AV equipment such as Samsung Smart TVs, Promethean and HIKVISION interactive boards, LED screens, audio systems, conferencing systems, Clickshare, and Zoom; set up and configure meeting room management systems; implement cable management and racking solutions for audio and amp systems.
• Maintenance and Troubleshooting – perform routine inspections, maintenance, and cleaning of AV equipment; diagnose and troubleshoot technical issues promptly; replace faulty components and parts as required; ensure optimal performance and reliability of all AV equipment.
• Software Support – provide technical support for AV software applications including Meetio App, Zoom, and meeting room management system software; manage and support software licenses.
• On‑Site Support – offer on‑site technical support to end‑users within the organization; provide timely assistance and resolution to AV‑related issues; coordinate with the backup support team as needed.
• Documentation – maintain accurate and up‑to‑date records of equipment maintenance and troubleshooting activities; prepare technical reports and documentation as required.

• Proven experience as an AV Technician or similar role.
• Strong technical knowledge of AV equipment, including projectors, screens, audio systems, video conferencing systems, and interactive boards.
• Proficiency in troubleshooting and repairing AV equipment.
• Familiarity with network configurations and cable management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong problem‑solving skills.
• Knowledge of Malayalam and Telugu languages is an advantage.