Operations Manager

About the Role

We are looking for a highly organized and detail-oriented Operations Manager to oversee end-to-end operational activities at our Ajman facility. The ideal candidate will manage dispatch operations, inventory control, vendor coordination, production follow-ups, basic accounting coordination, and overall operational efficiency. The role requires close coordination with management, third‑party manufacturing partners, suppliers, warehouse teams, and logistics partners to ensure smooth business operations and timely order fulfilment.

• Operations & Dispatch Management

  Oversee daily operational activities to ensure smooth workflow and business continuity. Manage order processing, dispatch planning, and shipment execution. Review customer and internal orders for accuracy in product specifications, quantities, and delivery schedules. Coordinate with logistics partners to ensure timely dispatch and delivery. Maintain accurate dispatch records and shipment documentation. Monitor order status and provide regular updates to management.

• Inventory & Warehouse Management

  Monitor stock levels and ensure inventory accuracy across all categories. Conduct periodic stock audits and reconcile inventory discrepancies. Ensure proper storage, handling, and organization of materials and finished goods. Implement and maintain inventory management systems and controls. Generate inventory reports and identify shortages, excess stock, or slow‑moving inventory.

• Production Coordination

  Maintain regular follow‑up with third‑party manufacturing units regarding production schedules and timelines. Monitor production progress and coordinate with vendors to ensure timely completion of orders. Track production status and provide regular updates to management. Ensure quality and quantity compliance of products received from production partners. Identify operational bottlenecks and coordinate corrective actions.

• Vendor & Raw Material Management

  Coordinate with vendors and suppliers for procurement of raw materials and packaging materials. Track raw material availability to prevent production delays. Maintain vendor relationships and negotiate operational requirements when required. Monitor vendor performance, delivery schedules, and quality standards.

• Accounting & Documentation Support

  Coordinate with the accounts team regarding purchase orders, invoices, payments, and stock reconciliation. Maintain operational records and documentation accurately. Assist in preparing reports related to dispatches, inventory, procurement, and operational expenses. Ensure proper filing and compliance of operational documents.

• Reporting & Process Improvement

  Prepare daily, weekly, and monthly operational reports for management review. Monitor key operational metrics and identify areas for improvement. Develop and implement process improvements to enhance efficiency and reduce operational costs. Ensure adherence to company policies, procedures, and operational standards.

• Bachelor’s Degree in Commerce, Science, Business Administration, Operations Management, or a related field (B. Com, M. Com,
  
  B.Sc., M.Sc., etc.).
• 3–8 years of experience in operations, inventory management, dispatch, supply chain, warehouse management, or related functions.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience working with inventory management systems and ERP software is preferred.
• Basic understanding of accounting processes and documentation.
• Strong organizational and time‑management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and work under pressure.
• Strong problem‑solving and decision‑making skills.

• Experience in FMCG, manufacturing, distribution, or warehousing environments.
• Knowledge of inventory planning and supply chain operations.
• Ability to lead and coordinate cross‑functional teams.
• Strong reporting and data management capabilities.
• UAE experience will be an added advantage.

Opportunity to work in a growing and dynamic organization. Exposure to end-to-end operations management. Professional growth and development opportunities. Comprehensive training will be provided across all operational categories, including dispatch, inventory management, production coordination, vendor management, and reporting processes.

AED 2,500.00 – AED 3,000.00 per month.

Ajman, UAE. Commute or relocate with an employer‑provided relocation package (preferred).