Retail Sales Advisor- Telecom; UAE National

Responsibilities

• Provide expert guidance on telecom products and services, tailoring recommendations to individual customer needs and usage patterns.
• Achieve and exceed sales targets by proactively engaging customers, demonstrating product features, and closing deals effectively.
• Manage customer accounts, including processing orders, handling billing inquiries, and resolving service issues with accuracy and efficiency.
• Stay up-to-date on the latest telecom technologies, promotions, and industry trends to provide informed advice and competitive comparisons.
• Maintain a clean, organized, and visually appealing store environment that reflects brand standards and enhances the customer experience.
• Conduct product demonstrations and training sessions to educate customers on device functionalities and service benefits.
• Handle customer complaints with empathy and professionalism, escalating issues as needed to ensure prompt and satisfactory resolutions.
• Process transactions accurately using point-of-sale (POS) systems, including cash handling, credit card processing, and inventory management.
• Build and maintain strong customer relationships through personalized interactions and follow-up communication to foster loyalty.
• Collaborate with team members to achieve store sales goals, share best practices, and create a positive and supportive work environment.
• Provide excellent customer service and assist customers in finding products that meet their needs.
• Monitor and replenish inventory as needed; assist with merchandising and visual displays to highlight new products and promotions.
• Adhere to store policies and procedures, including those related to safety and security.
• Maintain a thorough knowledge of the store's products and services to effectively answer customer questions and make recommendations.

• High school diploma or equivalent; a bachelor's degree is a plus for added knowledge.
• Demonstrated proficiency in English and any other local language is a must for effective communication.
• Excellent problem‑solving skills and the ability to handle customer issues and complaints with composure.
• Must be a team player with the ability to work collaboratively and contribute to a positive work environment.

• Work Locations:
  Abu Dhabi, Dubai, Sharjah, Ajman.
• Must have Family Book.
• Experience:
  
  0-5 years.