Sales And Marketing Executive-mobile retail
Job Description & How to Apply Below
- Welcome customers professionally and identify their actual requirements through proper questioning and active listening
- Present and sell new and used mobile phones accessories tablets watches warranties exchange options finance options and related services
- Explain product features and benefits in simple language and recommend the right solution based on the customer s requirements and budget
- Handle price objections professionally by explaining DuuD s value service quality warranty and customer benefits
- Achieve assigned individual and team sales quantity profit conversion and customer-relationship targets
- Follow up on every serious enquiry through telephone and Whats App until the customer reaches a clear decision
- Record every enquiry follow-up customer response next action and sales activity accurately in the company ERP CRM
- Contact existing customers regarding upgrades warranty expiry accessories exchange opportunities service requirements and relevant offers
- Build and maintain a personal portfolio of long-term customer relationships
- Cross-sell and upsell relevant products without pressuring or misleading customers
- Request genuine Google reviews customer references photos videos or testimonials only from satisfied customers and with their permission
- Support approved in-store and digital-marketing campaigns Whats App communication social-media content and customer-reactivation activities
- Study product models specifications prices offers and competitors daily
- Submit all required daily sales enquiry follow-up and customer-relationship reports
- Follow DuuD Telecom s customer-service grooming behaviour attendance reporting and operating standards
- 2–5 years of relevant experience in retail sales, mobile phones, accessories, consumer electronics, telecom, or another target-based customer-facing industry.
- Previous mobile-phone or consumer-electronics retail experience is strongly preferred.
- Proven ability to approach customers, identify their requirements, explain value, handle objections, follow up, and close sales.
- Confident in daily customer calling, Whats App follow-up, relationship building, and achieving sales targets.
- Comfortable using ERP, CRM, POS, billing software, tablets, and digital communication tools—or willing to learn quickly.
- Honest, disciplined, energetic, positive, customer-friendly, and accountable.
- Strong communication and interpersonal skills.
- English communication is required.
- Malayalam, Hindi, or Arabic will be an advantage.
- Must be willing to work full-time and on-site in Ajman.
- Must be ready to follow DuuD Telecom’s Sales & Marketing system strictly.
- Candidates currently in the UAE or willing to relocate from India may apply.
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