Admin Sales Support

Job Description:

The Admin Sales Support acts as the main bridge between sales representatives, customers, suppliers, and internal departments (such as finance and logistics). The role ensures that quotations, orders, contracts, and customer databases are accurately maintained.

• Prepare and format sales quotations, proposals, and draft contracts.
• Process customer purchase orders (POs), invoices, delivery notes, and credit notes.
• Track order statuses and coordinate with logistics or warehouse teams for timely dispatch and delivery.
• Request quotations (RFQs) from suppliers and assist with price comparisons.

• Answer inbound customer and vendor inquiries via phone and email.
• Assist with customer onboarding, KYC (Know Your Customer) checks, and pre-qualification registrations.
• Handle after-sales queries, follow-up calls, and complaint resolution.

• Education:
  
  High school diploma required; an associate's or bachelor's degree in Business Administration, Marketing, or a related field is preferred.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Working knowledge of CRM systems and ERP/accounting software

• Strong written and verbal communication skills.
• High attention to detail and strong organizational/multitasking abilities.
• Customer-centric and proactive problem-solving mindset.