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Job Description & How to Apply Below
- Provide advanced support for Firco Continuity, Firco Trust & FSK
- Monitor real-time screening queues, batch screening, and alert generation
- Handle high-priority incidents including:
- Screening outages
- Watchlist update failures
- API response failures
- Decision text anomalies
- Perform root cause analysis (RCA) and preventive action implementation
- Ensure SLA adherence and regulatory compliance
- Perform UAT and production validation testing
- Implement and support integration between Firco and Third-party AI adjudication tools
- Configure and manage PI workflows
- Support CM API inbound/outbound integration
- Develop and troubleshoot:
- REST/SOAP APIs
- JSON/XML payload mapping
- Experience in:
- Field-level mapping between PI and CM
- Real-time vs batch integration models
- Handling API throttling and timeout issues
- Required Skills *
- Core Systems
- Firco Continuity (v6 preferred)
- Firco Trust
- FSK
- List Automation
- Firco Prediction Integrator
- Firco Case Manager
- SWIFT
- Integration & Tools
- REST & SOAP APIs
- JSON/XML transformation
- Postman, SoapUI
- SQL (Oracle & SQL Server)
- Shell scripting / Windows Batch
- Fortra Automate
Strong hands-on experience in:
Skills Firco Continuity Firco TrustAPI Integration
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