Executive Assistant Leadership - Investor Relations

Job Title:

Executive Assistant

First Energy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity:

This is an open position with First Energy Service Company, a subsidiary of First Energy Corp.

This position will be reporting to the Vice President of Investor Relations. The primary office location for this role will be in Akron, OH Headquarters and the position will be onsite.

Responsibilities Include:

• Maintain a safe workplace for coworkers and the community based upon knowledge of potential hazards and industry regulations/requirements.
• Provide sophisticated organizational leadership, including calendar and travel management. Prioritize inquiries and requests, while independently troubleshooting conflicts; make decisions and recommendations to ensure effective day-to-day scheduling. Keep the senior leaders well informed of upcoming commitments and responsibilities, following up appropriately.
• Complete a broad variety of administrative tasks that facilitate the senior leader's ability to effectively lead the organization, including collecting and preparing information for meetings, composing and preparing correspondence, designing and producing complex documents, reports, and presentations, maintaining a well-organized filing system for key materials, managing contact lists, making travel arrangements, completing expense and mileage reports, and completing special projects as assigned.
  
  Effectively manage the senior leader's time by reading, researching, collecting and analyzing information as needed, in advance.
• Serve as the primary point of contact with other First Energy executives, for internal and external stakeholders, and for external visitors, including matters of a highly confidential or critical nature. Research and prioritize before determining the appropriate course of action, referral, or response.
• Exercise judgment to reflect the senior leader's style and organization policy. Communicate directly, on behalf of the senior leader, and respond to emails, texts, phone calls outside of normal business hours, as needed.
• Maintain discretion and confidentiality with information and materials of a sensitive or confidential nature.
• Communicate effectively and with good judgment across all levels of the organization and with external parties
• Display excellent teamwork while working with others
• Assist with other duties and responsibilities as assigned

Qualifications Include:

• High school diploma or GED required
• Minimum 10 years comparable work experience required, including experience providing support to C-Suite executives
• Must pass company Support and Administrative Selection System (SASS) test
• Expert proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.); ability to design and edit graphic presentations and materials
• Excellent verbal and written communication and time management skills; proven ability to deliver high quality work that meets deadlines.
• Make appropriate, informed decisions regarding priorities and available time
• Exceptional organizational skills and impeccable attention to detail
• Must demonstrate a commitment to performance excellence
• Ability to maintain a high level of integrity and discretion in handling confidential information
• Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
• Must demonstrate business acumen have the ability to decipher priorities and make sound judgment calls
• High degree of professionalism and confidence with exceptional interpersonal skills to build partnerships with diverse stakeholders, including senior executives, staff, employees, community leaders, customers and other external parties
• Demonstrate exceptional teamwork skills and a collaborative approach to work
• Ability to think creatively, with a sense of urgency, and in a fast-paced environment to provide quick response, while maintaining continued focus on details
• Demonstrate the highest level of customer/client service and response
• Ability to work independently on special assignments as directed by management
• Ability to make recommendations for process improvements, as necessary

Safety

Safety is a core value for First Energy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to…