Billing Clerk Office Assistant

The primary responsibility of this position is billing of all sales tickets, processing and collection of all cash sales transactions, greet and assist internal/external customers in a professional, friendly, courteous manner via telephone or in-person at our Akron, Ohio Showroom. This role will also be tasked with various clerical functions.

Perform clerical duties, answer and forward all incoming phone calls, greet

internal and external customers

Process cash sales orders (cash/ checks/ credit cards) and balance cash box

Complete billing of sales tickets

Coordinate warranty paperwork for vendors

File and alphabetize billing

Fax/ Email proof of deliveries and proof of invoices per customer request

Sort and distribute mail daily

Work with internal staff on various projects as needed

Minimum 1-3 years of customer service experience, preferably in a business-to-

business environment

Proficiency with PC (Excel & Word), calculator and ability to learn new software

Organized

Effective interpersonal and communications skills

Ability to maintain composure in challenging customer transactions