Billing Clerk

The primary responsibility of this position is billing of all sales tickets, processing and collection of all cash sales transactions, greet and assist internal/external customers in a professional, friendly, courteous manner via telephone or in-person at our Akron, Ohio Showroom. This role will also be tasked with various clerical functions.

• Perform clerical duties, answer and forward all incoming phone calls, greet
• internal and external customers
• Process cash sales orders (cash/ checks/ credit cards) and balance cash box
• Complete billing of sales tickets
• Coordinate warranty paperwork for vendors
• File and alphabetize billing
• Fax/ Email proof of deliveries and proof of invoices per customer request
• Sort and distribute mail daily
• Work with internal staff on various projects as needed

• Minimum 1-3 years of customer service experience, preferably in a business-to-
• business environment
• Proficiency with PC (Excel & Word), calculator and ability to learn new software
• Organized
• Effective interpersonal and communications skills
• Ability to maintain composure in challenging customer transactions