Business Analyst - Asset Management & Records

Job-:
Business Analyst

Location:

Akron, OH, United States

Schedule:

Full time Posted:
Closes:
This position may be based anywhere within the First Energy service footprint.

This is an open position with First Energy Service Co., a subsidiary of First Energy Corp.

The Asset Management team is responsible for developing strategies that support the safe, reliable, and cost-effective management of First Energy's asset fleet. The team partners with engineering, operations, maintenance, and planning organizations to evaluate asset performance, prioritize investments, manage risk, and support long-term reliability objectives. To support this work, we are seeking a Business Analyst to provide reporting, analytics, and business support for Transmission and Distribution assets.

This role will analyze asset and maintenance data, develop dashboards and reports, prepare presentations and executive summaries, and help improve processes that support asset management, planning, and investment decisions across the organization.

Responsibilities:

Support engineers and asset management stakeholders by analyzing asset, maintenance, operational, inspection, and performance data to identify trends, insights, and opportunities for improvement.

Develop business requirements and recommend practical improvements to reports, analytics, processes, procedures, and documentation.

Develop and maintain recurring reports, dashboards, presentations, portfolio planning materials, and business summaries that support reliability, planning, and investment decisions.

Prepare clear presentations, executive summaries, data visualizations, and decision-support materials for leadership, engineering, asset management, Asset Information & Tools, FE Utilities, and other internal partners.

Analyze asset population, application, condition, performance, and risk data across the First Energy fleet in coordination with engineering, asset management, Asset Information & Tools, and other stakeholders.

Support data collection, reporting processes, performance indicators, and asset information programs.

Develop training materials, job aids, process documentation, and communication materials for new and existing asset management programs.

Provide business analysis, reporting, analytics, and presentation support for special projects and cross-functional initiatives.

Organize and manage multiple work streams, deadlines, priorities, and stakeholder requests while supporting periodic local travel, occasional overnight stays, storm duty support, and special projects as assigned.

Support a safe work environment and demonstrate First Energy Values and Behaviors.

Qualifications:

Two- or four-year degree in Management, Business Administration, Analytics, Engineering Technology, or a related discipline is preferred. Minimum of 4 years of related work experience required.

Experience supporting business, engineering, operations, or asset management teams through reporting, analytics, presentations, documentation, and process improvement.

Ability to analyze complex data and develop clear recommendations related to performance, reliability, risk, planning, work management, or operational improvement.

Ability to translate stakeholder needs into business requirements, reporting solutions, process improvements, procedures, standards, and documentation.

Strong analytical, communication, presentation, organizational, work management, and collaboration skills, with sound judgment and attention to detail.

Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.

Preferred:

Understanding of utility operations, asset management, transmission, distribution, substations, or related operational technology.

Experience developing executive presentations, leadership updates, recurring reports, dashboards, data visualizations, and business summaries.

Ability to interpret business processes, operational data, equipment records, work history, and asset information to support decision-making.

Experience with reporting, analytics, data quality, process documentation, stakeholder coordination, work planning, or portfolio planning support.

Experience using asset management, maintenance, reporting, or data tools such as Cascade, Power BI, SAP, Maximo, SQL, Excel, SharePoint, PowerPoint, or similar tools.

All employees must have a First Energy computer account to apply for jobs. If you are unsure whether you have an account, please contact the IT Service Desk at , Option 1 - 1, for assistance.