Sr. Customer Assistance Representative- Akron
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Service Rep
Customer Assistance Representative Sr (CAR Sr)
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in home city branches or airport locations.
Opening available at the following branch location:
- 271 W Market St. Akron, OH 44303
This is a full time position with a starting rate of pay $17.00/hour based on a 40 hour work week.
We offer a robust Benefits Package including, but not limited to:
- Paid Time Off, starting with 14 days off in your first year + 6 paid holidays
- Health, Dental, Vision insurance;
Life Insurance;
Prescription coverage - Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
Schedule:
- Monday: 9:00AM - 6:00 PM (1-hour lunch)
- Tuesday: 9:00AM - 6:00 PM (1-hour lunch)
- Wednesday: 9:00AM - 6:00 PM (1-hour lunch)
- Thursday:9:00AM - 6:00 PM (1-hour lunch)
- Friday: 9:00AM - 6:00 PM (1-hour lunch)
- Saturday
- Off - Sunday
- Off
Equal Opportunity Employer/Disability/Veterans
Qualifications:
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- High School Diploma or G.E.D. required
- Must have a minimum of 1 year of customer service experience
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
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