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Customer Experience & Orders Specialist

Job in Akron, Summit County, Ohio, 44301, USA
Listing for: Welch Packaging Group
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Welch Packaging Group is seeking a Customer Service Representative to engage with customers, answer questions by phone or email, and participate in team meetings to improve communication tactics. You will maintain expert knowledge about the company’s products and services to help customers effectively.

Responsibilities include entering orders, maintaining customer data in Amtech, ensuring satisfaction, coordinating with shipping, and supporting Sales as the main internal contact.

This posting is for the Customer Experience & Orders Specialist role at Welch Packaging Group, based in OH, United States.

The position is based in OH, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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