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Dispensary Associate

Job in Akron, Summit County, Ohio, 44329, USA
Listing for: Acreage Holdings
Full Time position
Listed on 2025-12-27
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

About the Role

The Dispensary Associate is responsible for interacting with, educating, and advising patients face‑to‑face and by phone, record‑keeping, assisting with inventory and cash management as well as interacting with local service providers.

The Dispensary Associate will be cross‑trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied.

How you’ll make a difference
  • Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
  • Maintains member records in compliance with State law and Company policy
  • Answers questions about the law and the Company from members and others
  • Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
  • Assists Dispensary Manager with inventory and cash management, daily and weekly
  • Maintains a clean, safe, welcoming environment inside and outside the facility
  • Other duties may be assigned by the Dispensary Manager according to Company needs
Skills To Be Successful
  • High school diploma or equivalent
  • 2+ years’ experience in a fast‑paced client‑service intensive industry – hospitality and retail backgrounds preferred
  • Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
  • Familiarity with history and varieties of medical marijuana preferred but not required
  • Outstanding phone and in‑person customer service skills
  • Thriving to perform job duties in a fast‑paced environment with the ability to stay even‑keled in periods of stress
  • Demonstrated proactivity, flexibility, adaptability and multi‑tasking
  • Ability to maintain confidentiality and ethical conduct
  • Skill in accurate cash management and inventory control
  • Strong written and oral interpersonal communication skills
  • Ability to effectively plan and prioritize
  • Ability to focus, attention to detail
  • Ability to work effectively as part of a team
  • Absolute reliability and honesty
Perks & Benefits
  • Full suite of medical, dental, and vision insurance
  • Paid parental leave
  • 401(k)
  • Paid Time Off
  • Short Term and Long-Term Disability
  • Employee Assistance Program
  • Employee life insurance and supplemental life
  • Spouse and child life and ADD&D
  • Pet insurance
  • FSA and HAS available
  • Based on eligibility.
  • Subject to change as business needs.
Work Environment And Physical Demands

Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50 lbs for up to a distance of 100 ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Code Of Conduct

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

Equal Opportunity Employer

Greenleaf Apothecaries LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. If you need assistance with completing an online application due to a disability, please send a request to  Please be sure to include "Accommodation Request" in the subject line.

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Position Requirements
10+ Years work experience
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