Relationship Manager - Defined Contribution

Do you want to utilize your skills for building and fostering relationships? Do you have technical expertise with retirement plans? Do you want to work for a growing company in an expanding business market? Are you effective at communicating, building relationships, and presenting technical information? Then we want to talk to you!

Trinity Pension Consultants, Inc. is a leading regional, independent, and non-producing Third-Party Administration firm located in Akron, Ohio who currently has sales territories in Ohio, Kentucky, Indiana, Tennessee, Michigan, Missouri and Georgia. Trinity collaborates with retirement plan sponsors and their associated financial professionals in delivering a highly effective administration and compliance solution for their employer sponsored retirement plan.

• Log all email, phone, and meeting activities.
• Follow up on items necessary to complete annual administration and compliance testing.
• Participate and assist with onboarding new clients.
• Effective dashboard management.

• Collaborate with other departments, including partnering with sales regarding internal sales opportunities.
• Answer emails with calls.
• Follow and enforce service standards.
• Explain, in a clear manner, to Plan Sponsors and Financial Advisors the various aspects of administration and compliance.
• Proactively communicate with Financial Advisors, CPAs, and Plan Sponsors.
• Conduct face-to-face meetings with Plan Sponsors and their associated Financial Advisor.

• Anticipate client questions and problems and work toward solutions that are technically clear and accurate.
• Be able to read, understand and interpret client reports.
• Communicate complex pension concepts in a simple manner.
• Scrub book of business for internal sales opportunities and collaborate with Sales.
• Manage Client expectations relative to Trinity Service Standards.
• Stay abreast of industry trends, market, and competitors.

Do you want to utilize your skills for building and fostering relationships? Do you have technical expertise with retirement plans? Do you want to work for a growing company in an expanding business market? Are you effective at communicating, building relationships, and presenting technical information? Then we want to talk to you!

Who We Are:

Trinity Pension Consultants, Inc. is a leading regional, independent, and non-producing Third-Party Administration firm located in Akron, Ohio who currently has sales territories in Ohio, Kentucky, Indiana, Tennessee, Michigan, Missouri and Georgia. Trinity collaborates with retirement plan sponsors and their associated financial professionals in delivering a highly effective administration and compliance solution for their employer sponsored retirement plan.

What Our Relationship Managers are responsible for:

• Log all email, phone, and meeting activities.
• Follow up on items necessary to complete annual administration and compliance testing.
• Participate and assist with onboarding new clients.
• Effective dashboard management.

• Collaborate with other departments, including partnering with sales regarding internal sales opportunities.
• Answer emails with calls.
• Follow and enforce service standards.
• Explain, in a clear manner, to Plan Sponsors and Financial Advisors the various aspects of administration and compliance.
• Proactively communicate with Financial Advisors, CPAs, and Plan Sponsors.
• Conduct face-to-face meetings with Plan Sponsors and their associated Financial Advisor.

• Anticipate client questions and problems and work toward solutions that are technically clear and accurate.
• Be able to read, understand and interpret client reports.
• Communicate…