Services Coordinator

Job Description - Employment Services Coordinator (260000AC)

Job Description - Employment Services Coordinator (260000AC)

Job & Family Services

odjfscareerso.gov

Jan 26, 2026, 4:59:00 AM

CIV Akron Region 172 S. Broadway Street Suite 400 Akron 44308

United States of America-OHIO-Summit County-Akron

$27.92

Full-time

7:00 AM - 6:00 PM

OCSEA

Customer Service

Human Resources, Public Relations, Training

Coaching, Problem Solving

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world!

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Office of Workforce Development

The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local Ohio Means Jobs  centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through , an online job matching system that brings both employers and job seekers to one easy‑to‑use website.

Learn more about the office by visiting the ODJFS OWD webpage.

• Help local workforce boards, county job centers, and contractors with questions or issues about the Reemployment Services and Eligibility Assessment (RESEA) program.
• Answer calls and emails that come to the RESEA program.
• Participate in bi‑weekly All‑staff meetings with partners.
• Analyze and deliver program data reports routinely and as requested.
• Develop and deliver program training sessions and routinely update the training materials.
• Provide on‑site visits, presentations, and technical assistance as needed.
• Review RESEA data entries and provide feedback to Local Workforce Areas as applicable.

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Akron Facility 172 S. Broadway St., Akron Ohio 44308

This position requires in‑person attendance at quarterly and annual team meetings and trainings, providing in‑person technical assistance during county site visits as needed, and occasional overnight travel, including out-of‑state trips for conferences and training events.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The ideal candidate, at minimum, must have the following:

• 18 mos. trg. or 18 mos. exp. in state & federal regulations governing implemented training &/or employment programs
• 18 mos. trg. or 18 mos. exp. in public relations
• 18 mos. trg. or 18 mos. exp. in human resources training & development programs
• 6 mos. trg. or 6 mos. exp. in labor market data & employment trends
• 3 mos. trg. or 3 mos. exp. in manpower planning
• 3 mos. trg. or 3 mos. exp. in…