Surgery Scheduler

• High School Diploma or GED
• One (1) year of experience, preferably in an Ambulatory Surgery Center (ASC)
• Experience in Endoscopy/Multi-specialty/Ophthalmology/ASC
• Ability to speak and understand the English language
• Strong ethical and moral character references
• Basic computer skills

• Schedules all surgical, gastroenterological (GI), and pain-management procedures and preoperative appointments
• Has good knowledge and understanding of the surgery schedule and the format utilized by the center
• Coordinates and schedules surgeries
• Ensures that the needed documentation is obtained from all patients
• Ensures that all patients receive needed information prior to surgery
• Interacts with patients, physicians and other staff both within the ASC and at the Physician practice
• Works effectively with the Physician practice to manage the surgery schedule
• Provides accurate, timely and responsive information to patients, Physicians and other stake holders
• Coordinates processes and route all paperwork as required to meet physician and facility requirements
• Follows all written protocols and procedures of the ASC
• Updates and distributes the surgery schedule as needed
• Makes appointment reminder calls to patients as requested
• Answers questions and provide information to patients as it relates to surgery scheduling and documentation
• Requests patient records as required by the Physician
• Verbally delivers instructions to patients and families
• Performs all job functions in a HIPAA compliant manner
• Collects payments and deductibles as directed
• Processes payments in accordance with the ASC’s
• Demonstrates courtesy and helpfulness toward patients and their families
• Attends all required education
• Regular and predictable attendance
• Performs other duties as assigned

• Exhibit mental alertness for quality decision making and exercising good judgment
• Ability to multi-task effectively, efficiently, accurately, and with attention to details
• Ability to recognize/define problems, collect data/facts, draw valid conclusions, and correct errors
• Ability to interpret instructions in a variety of forms and deal with abstract and concrete variables

• Ability to effectively communicate patient care needs and significant information to healthcare team to promote continuity of patient care
• Ability to respond to questions and professionally interact verbally and/or written with managers, co-workers, patients, and the general public

• Work well with others – be a team member
• Report observed or suspected safety violations, hazards, and policy/procedure non-compliance to Safety Officer or other designated person, following the Chain of Command
• Participate in staff meetings, in-services, and continuing education as required

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages

Ability to understand, read, write, and speak English, if bilingual Center, bilingual language is required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions, and professionally interact with healthcare team, clients, vendors, and the general public.

Demonstrates an ability to recognize and define problems, collect data, establish facts, draw valid conclusions, and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.

• Abi…