Director, Human Resources Rewards

Job Overview:

The Director, Total Rewards leads the Total Rewards Center of Excellence, owning compensation philosophy and administration, benefits strategy and delivery, leave administration, payroll operations and compliance, and total rewards analytics across all locations. This role serves as the enterprise leader for compensation, benefits, payroll, and associated vendor relationships, ensuring programs are competitive, compliant, cost-effective, and aligned with business objectives. The Director owns the organization-wide compensation process and job grading framework, approves field compensation decisions that fall outside approved grade ranges, and partners closely with HR Field Operations, HRIS, Finance, and Legal to support effective program administration, regulatory compliance, reporting, and operational excellence.

The Director oversees four direct reports: the Total Rewards Analyst, Compensation & Equity Manager, Senior Benefits Administrator, and Senior Payroll Administrator.

• Lead the Total Rewards COE: design, implement, and administer the compensation philosophy including job grading framework, salary band structure, merit processes, and equity review cycles.
• Serve as the organization-wide compensation process owner; approve all field compensation decisions that fall outside approved grade min/max ranges.
• Partner with the Director, HR Field Operations on compensation alignment and grade structure reviews to ensure field pay decisions remain consistent with the approved framework.
• Own benefits strategy, design, open enrollment, carrier management, and claims oversight for all employee benefit programs.
• Own leave administration including vendor management, FMLA/STD/LTD tracking, return-to-work coordination, and leave compliance.
• Own payroll operations, governance, and compliance across all sites, including accurate and timely multi-site, multi-shift payroll processing, federal, state, and local tax compliance, direct deposit, controls, vendor management, reconciliation, and audit management.
• Directly manage the Total Rewards Analyst, Senior Payroll Administrator, Compensation & Equity Manager, and Senior Benefits Administrator.
• Provide EEO-1 and ACA compliance data to the Director, People Strategy, Analytics & Compliance for regulatory filing; coordinate on compliance data requirements.
• Partner with HRIS leadership to ensure systems, reporting, data integrity, and technology capabilities effectively support compensation, benefits, payroll, compliance, and total rewards analytics.
• Partner with Finance on quarterly total rewards cost reviews and annual budget reconciliation as required.
• Engage Legal on annual benefits compliance reviews, ERISA matters, ACA regulatory updates, and vendor contract disputes.
• Maintain awareness of compensation equity; conduct annual adverse impact analysis and remediate findings within approved thresholds.

• Deep expertise in compensation design including job grading methodologies, salary band architecture, pay-for-performance program design, and market benchmarking.
• Strong knowledge of benefits administration including carrier management, open enrollment operations, ERISA compliance, and ACA reporting.
• Strong working knowledge of HR technology, reporting, and analytics tools, preferably Dayforce; ability to collaborate effectively with HRIS leadership to support Total Rewards and payroll operations.
• Expertise in multi-site payroll compliance including federal, state, and local tax requirements, FLSA compliance, and payroll audit practices.
• Experience in leave administration and vendor management (FMLA, STD, LTD, return-to-work programs).
• Ability to serve as the compensation process authority for the…