Technical Communications Manager - Warroad, MN

Position: Technical Communications Manager - Located in Warroad, MN
Job Overview:
The Technical Communication Manager leads the development and execution of technical content strategies that support product launches, customer education, and internal knowledge transfer. This role ensures that complex product and process information is translated into clear, accurate, and engaging documentation for diverse audiences including homeowners, installers, dealers, and internal teams. The manager will oversee a team of technical communicators, illustrators and writers, drive continuous improvement in communication tools and methods, and collaborate cross-functionally to align technical content with business goals.

This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey.

Highlights of your role:
Leadership & Strategy

• Develop and implement a comprehensive technical communication strategy aligned with product development and business objectives.
• Lead and mentor a team of technical communicators, fostering a culture of innovation, collaboration, and continuous learning.
• Manage departmental budgets, resource planning, and capacity analysis to ensure timely delivery of content.

Content Development & Management

• Oversee the creation, review, and maintenance of technical documentation including installation guides, product manuals, troubleshooting resources, and digital content.
• Ensure consistency, accuracy, and compliance with industry standards and regulatory requirements.
• Champion the use of structured authoring tools and content management systems to streamline documentation workflows.

Cross-Functional Collaboration

• Partner with Engineering, Project Management, Product Management, Marketing, Customer Support, and Compliance to gather technical information and align messaging.
• Facilitate knowledge transfer during new product introductions and process changes.
• Advocate for user-centered design in documentation, ensuring content meets the needs of varied audiences.

Innovation & Best Practices

• Monitor emerging technologies and trends in technical communication and recommend tools and practices to enhance efficiency and engagement.
• Promote the use of visual communication, interactive media, and data-driven content strategies.
• Establish and maintain documentation standards, style guides, and quality assurance protocols.
• Develop strategy and tactics for utilizing AI assisted methods for enhancing writing and illustrating.

You're a good fit if you have (or if you can):

• Bachelor's degree in Technical Communication, Engineering, English, or a related field preferred.
• 5+ years of experience in technical writing, illustration, or communications, preferably in a manufacturing or product development environment.
• Proficiency in authoring and illustration tools such as Adobe Frame Maker, Adobe InDesign, Adobe Creative Suite, Inventor, 3DS Max, or similar. Proficiency in MS Office Suite.
• Strong understanding of construction methods, product installation, and fenestration.
• Exceptional leadership, project management, and interpersonal communication skills.
• Ability to translate complex technical concepts into accessible, user-friendly content.
• Ability to lead people.

We invite you to See Yourself at Marvin:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and
-led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and Tru Stile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our…