Help Desk Support

The Help Desk Support associate is responsible for data entry, data auditing, troubleshooting, and customer service functions within our Fortune 500 Client’s Leasing department.

• Working shift between the hours of 8:00am – 6:00pm. 3 days WFH and 2 days onsite.
• Track and maintain support tickets from assignment to resolution
• Provide second level support for hardware (printer, server, thin client, monitor, keyboard, mouse, Ingenico POS terminal) devices
• Provide training and assistance for first level support agents
• Create and update documentation and Common Problems for changes in Hardware and Communication issues or devices

• Must possess strong organizational, communication and time management skills.
• Effective listening skills and collaboration skills.
• Strong analytical and problem solving skills.
• Ability to build confidence and maintain relationships.

• Associates Degree – Information Technology, Information Systems or Computer Science
• Certifications –Networking a plus
• Working knowledge of current Microsoft Office Suite

We offer healthcare, dental reimbursement, and life insurance

Inno Source has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

If you are an individual with a disability and need assistance in the application process please contact or email
We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.