Salesforce Patient Services Architect

Accenture's Salesforce Business Group is seeking a Salesforce Life Sciences Functional Architect. In this role you lead the functional design of a defined workstream or capability area within a larger Salesforce Life Sciences program — running requirements and design sessions, translating business processes into platform solutions, and making day-to-day design decisions within the architecture direction set by senior architecture leadership. You will work directly with client business owners and product owners, guide a team of functional analysts and configurators, and partner closely with technical leads to see your designs through to delivery.

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 790,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability to deliver on the promise of technology and human ingenuity every day. Visit us at  .

You will join Accenture's Salesforce Business Group — one of the largest and most experienced Salesforce practices in the world. We have been building on this platform since the beginning, which means we have seen what works, what doesn't, and how to deliver  are Master Certified across all 12 industries and clouds, and our team holds over 4,200 certifications including Certified Technical Architect (CTA).

In Life Sciences specifically, we bring deep domain knowledge alongside our Salesforce expertise — helping pharmaceutical, biotech and Med Tech clients modernize commercial operations, improve patient and HCP engagement, and build the platforms that power their next phase of growth. We invest in our people through ongoing training, specialization paths and a culture of continuous learning.

• Own the functional solution design for an assigned workstream or capability area within a Salesforce Life Sciences program, working within the overall architecture direction set by senior architecture leadership

• Lead design workshops with client business and product owners, and translate outcomes into user stories, functional specifications and technical designs

• Configure and demonstrate Salesforce Life Sciences capabilities, building prototypes and running solution walkthroughs to validate design decisions with stakeholders

• Make day-to-day design decisions within your domain, document trade-offs and rationale, and elevate cross-workstream or platform-wide decisions to the lead architect

• Partner with technical leads and developers to ensure designs are buildable, and support estimation, sprint planning, backlog grooming and defect triage

• Guide and review the work of functional analysts, configurators and offshore team members, providing coaching and quality oversight on deliverables

• Contribute to architecture governance and design reviews by preparing materials, presenting your workstream's approach and applying agreed standards consistently

• Support testing, data migration, training and deployment activities for your workstream, and help drive user adoption post go-live

• Contribute to proposals, demonstrations and estimates during pursuits, and help build reusable assets and accelerators for the Life Sciences practice

• Identify and raise design, scope and…