MarTech Architect

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands:
Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox,  and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us.

We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

We are seeking a highly skilled Mar Tech Architect to lead the architecture, delivery, governance, and evolution of enterprise marketing technology capabilities. This role requires broad and deep hands-on expertise across Adobe Experience Platform (AEP), Adobe Real-Time Customer Data Platform (RTCDP), and Adobe Journey Optimizer (AJO), with the ability to design solutions that connect customer data, decisioning, journey orchestration, analytics, and activation across the broader Mar Tech ecosystem.

The ideal candidate combines enterprise architecture leadership with strong delivery discipline and practical engineering capability. This person must be able to translate business objectives into scalable solution designs, guide work from discovery through production deployment, and perform targeted data-engineering activities when needed, including SQL analysis, Python-based data processing, data modeling, pipeline troubleshooting, validation, and integration support.

Key Responsibilities Architect end-to-end Mar Tech solutions across CDP, customer data, identity, journey orchestration, email/SMS, personalization, analytics, measurement, and activation, with deep expertise in Adobe Experience Platform (AEP), Real-Time CDP (RTCDP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Target, and related enterprise platforms

Own the architecture across CDP and Customer 360, defining how customer, prospect, digital, transactional, behavioral, loyalty, consent, and marketing data come together to create trusted customer profiles and reusable audiences across the enterprise.

Define ESP and customer messaging architecture across email and SMS, including customer and subscriber data, eligibility, preferences, consent, suppression, segmentation, triggered communications, audience synchronization, personalization, deliverability dependencies, operational monitoring, and closed-loop response data.

Define activation architecture across the customer lifecycle, supporting prospect acquisition, existing-customer engagement, lifecycle communications, personalization, loyalty, retention, and next-best-action use cases across owned marketing channels.

Architect digital data collection capabilities, including Adobe Web SDK, event and data-layer standards, tag management, consent enforcement, server-side data collection, validation, and integration into the customer data ecosystem.

Design and maintain XDM schemas, datasets, field groups, identity name spaces, merge policies, profile enablement strategies, segmentation frameworks, and identity stitching approaches.

Lead future-state and transition-state Mar Tech architecture, assessing current platforms, defining target-state capabilities, identifying gaps and technical debt, establishing migration sequencing, and developing practical roadmaps for…