Volunteer Center Coordinator

Job Title

Volunteer Center Coordinator

The Volunteer Center Coordinator provides an excellent volunteer experience through professional, courteous, and welcoming interactions. This role supports the Foodbank's mission and commitment to food safety by coordinating volunteer projects, overseeing food salvage and repack activities, maintaining accurate project metrics, and assisting with overall departmental operations. The Coordinator works daily with volunteers from the community—including schools, churches, and corporate groups—while upholding Akron-Canton Regional Foodbank standards, integrity, service, and urgency.

Mission Statement: To lead a collaborative network that empowers people to experience healthy and hunger-free lives. We distribute food to feed people and we advocate, engage, and convene our community in the fight to end hunger.

• Welcome, direct, and assist volunteers to ensure a positive experience
• Set up, coordinate, and clean up volunteer projects and work areas
• Coordinate food salvage and repack projects to ensure quality and safety standards are met
• Pre-sort and "pull the line," removing recalled items and discarding unsalvageable product before it reaches the processing line
• Label finished product and move completed items to designated storage areas
• Receive donations and accurately record incoming product and donations
• Condense and organize incoming salvage and donated items
• Accurately record project metrics (counts, weights, outputs, etc.) and report results to the supervisor
• Assist with monthly inventory activities, including counting and weighing product
• Perform other duties as assigned to support departmental operations

• High School Diploma or equivalent; basic math skills required
• Strong commitment to outstanding customer service and volunteer engagement
• Excellent verbal and written communication skills
• Ability to work effectively and patiently with diverse populations, including children, young adults, seniors, and individuals with physical or mental challenges
• High level of interpersonal skills and professionalism
• Ability to produce quality work with minimal supervision and maintain a sense of urgency
• Ability to follow all applicable food safety and workplace safety regulations, including guidelines from:
• American Institute of Baking (AIB)
• Feeding America
• Food and Drug Administration (FDA)
• United States Department of Agriculture (USDA)
• Occupational Safety and Health Administration (OSHA)
• Foodbank policies, SOPs, and employee handbook
• Current skill in operating tow motor, lift truck, and pallet truck, and ability to pass OSHA lift truck operation testing
• Basic computer proficiency
• Ability to maintain accurate records/metrics
• Ability to work overtime and weekends as needed
• Warehouse and dock experience preferred

• Work is performed in a warehouse/food distribution environment
• Frequent standing, walking, bending, and lifting; may require lifting up to 50 lbs (adjust if needed)
• Use of forklifts/pallet jacks and adherence to PPE and safety requirements

Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, age (40 or older), veteran status, disability and genetic information (including family medical history).