Inside Sales​/Stocklist Associate

Join to apply for the Inside Sales / Stocklist Associate role at The Macomb Group

The Macomb Group, a recognized leading distributor in the Midwest for Pipe, Valve, and Fittings, is looking for a full‑time Inside Sales/Stocklist Associate to work at our Akron, Ohio location. We have differentiated ourselves by expanding operations to provide unbeatable specialty services, a huge inventory, energy‑efficient solutions, and exceptional customer service. We seek a motivated, enthusiastic, self‑driven individual to join our growing team.

Inside Sales/Stocklist Associate

• Sales and Customer Engagement:
  • Serve as the main contact for customers, addressing inquiries, providing quotes, and processing orders.
  • Build and maintain strong client relationships through effective communication and outstanding service.
  • Identify opportunities to upsell and cross‑sell, contributing to revenue growth.
• Stock listing and Technical Support:
  • Prepare detailed material lists for fire protection projects using Hydra Tech software.
  • Collaborate with internal teams to ensure quotes align with fabrication capabilities and customer requirements.
  • Notify purchasing of material needs based on project quotes.
• Business Development:
  • Proactively expand the customer base and strengthen relationships with existing clients.
  • Support strategies to position the company as a leader in fire protection fabrication.
• Collaboration and Reporting:
  • Work closely with fabrication, sales, and purchasing teams to ensure seamless operations.
  • Compile reports to track sales performance, customer retention, and operational improvements.

• 1+ years of experience in inside sales, customer service, or a related field; experience in fire protection or construction is a plus.
• Familiarity with stocklisting processes; experience with Hydra Tech software is preferred.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Excellent organizational and multitasking abilities in a fast‑paced environment.
• Proficiency in Microsoft Office; ERP or industry‑specific software experience is a plus.

• Office‑based role with prolonged periods of sitting and computer use.
• Occasional exposure to manufacturing environments with noise, dust, and temperature variations.
• Some travel may be required to meet customers or attend training.

Akron, Ohio – Monday to Friday. Day shift: 9 AM – 6 PM

• PTO, paid holidays, birthday off with pay and jump starters
• GM and Ford vehicle discount
• Medical, company pays 75% of premium plus free medical wrap
• Free telemedicine with medical enrollment
• Dental, vision, life insurance and AD&D
• Critical illness and accident insurance
• Short and long term disability
• 401K program with 25% match with no cap!

With over 25 locations in multiple states, each branch has created a culture built on cooperation, teamwork, and the notion that we are BUILT TO SAY YES
, not only to our customers but to you as well. We gather for company‑provided lunches, sponsor lunch and learn sessions, hold customer appreciation BBQs, enjoy seasonal sports competitions, tailgates for football and baseball, celebrate work anniversaries, appreciate employees, honor veterans, observe casual Fridays and more!

• Entry level

• Full‑time

• Sales and Business Development