Receptionist, Administrative​/Clerical

Job Location:

Al Ain Contact Center / Hatta Service Center, UAE

Salary:
AED 6,000 per month

Job Type:
Full-time

Experience:

4-5 years

Languages:

Arabic (fluent, primary) & English (working proficiency)

We're looking to hire a Receptionist to join our front desk team at the Al Ain Contact Center / Hatta Service Center. You will be the first point of contact for visitors, clients and employees — the person who sets the tone for how our organization is perceived. Beyond the front desk, you will support day-to-day administration and help keep the reception area running to a high standard, all day long.

• Greet and assist visitors, clients and employees in a courteous, professional manner

• Manage incoming calls, direct them to the appropriate departments and handle general inquiries

• Maintain visitor logs and ensure all security procedures are followed

• Schedule appointments and coordinate meeting room bookings

• Receive, sort and distribute mail and packages

• Provide administrative support including document handling, filing and data entry

• Keep the reception area clean, organized and presentable at all times

• Assist with onboarding procedures for new employees and visitors

• Handle emergency situations in line with company protocols

• Certification in office administration

• Minimum 4-5 years of experience in a receptionist or front desk role, preferably in a Hospitality
  , corporate or contact center environment

• Proficiency in MS Office Suite (Word, Excel, Outlook)

• Experience with telephone systems and office equipment

• Strong verbal and written communication skills in Arabic and English

• Strong command of Arabic — this is a core requirement
  , not a preference

Professionalism and customer service orientation

Strong organizational and multitasking ability

Attention to detail and accuracy

Reliability and punctuality

Ability to handle confidential information with discretion

Problem-solving and adaptability

Teamwork and collaboration