Service Technician

Job Description:

Key Responsibilities:

• Carry out minor periodic service and maintenance in accordance with MG Guidelines and IEM SOP.
• Repair or replace worn, damaged, or faulty components as per the assigned job order.
• Perform Pre-Delivery Inspections (PDI) in accordance with required standards.
• Use VDS scanning tools to read, diagnose, and erase vehicle faults.
• Assist Repair and Diagnostic Technicians with repairs and technical tasks as required.
• Continuously develop technical knowledge and skills through formal training and technical updates.
• Maintain an inventory of standard technician tools and ensure they are properly maintained.
• Provide clear and accurate write-ups of work performed, including relevant comments and safety concerns.
• Clock in and out of assigned job orders in accordance with standard procedures.
• Coordinate with the Workshop Controller regarding vehicle status and with the Parts Advisor to obtain the correct parts.
• Follow instructions from the supervisor in accordance with company policies and SOPs.
• Maintain company assets, tools, and equipment in good condition.
• Maintain a clean, organized, and safe work area.
• Maintain a professional attitude and appearance at all times.
• Adhere to all company health and safety procedures and regulations.
• Perform other duties as assigned by the supervisor.

To ensure the efficient servicing, maintenance, and repair of MG vehicles while maintaining high-quality workmanship in accordance with MG Guidelines and IEM SOP
, contributing to vehicle reliability, workshop efficiency, safety, and customer satisfaction.

Experience: Minimum of 1 year of relevant experience in a similar automotive technician role.

Education: Higher Diploma in Mechanics, Automotive Engineering, or a related technical discipline.

Certification(s)/Training(s): Brand Advanced Technician Qualification Certification is required.

Languages: Fluency in English is essential;
Arabic language skills are preferred.

Computer

Skills:

Must be computer literate and comfortable using vehicle diagnostic and workshop systems.

Equipment Knowledge: Good knowledge of automotive diagnostic tools, VDS scanning equipment, standard technician tools, and workshop equipment.

Personal Attributes: Strong technical skills, attention to detail, commitment to quality workmanship, willingness to learn, teamwork, discipline, and a strong commitment to health and safety standards.

At Ali & Sons, we are committed to excellence, innovation, and delivering exceptional customer experiences. As part of one of the UAEs respected and diversified business groups, you will benefit from:

• A professional and collaborative work environment.
• Opportunities for technical learning, development, and career growth.
• Exposure to MG vehicles and advanced automotive technologies.
• A culture that values teamwork, professionalism, quality, and continuous improvement.
• The opportunity to develop your technical expertise within a leading automotive aftersales environment.

MG

British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs.

Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.