Trust Vision Investment is a healthcare-focused investment firm that targets diverse and fast-growing segments of the regional healthcare industry in the UAE and wider GCC. The firm’s strategy is built on the strong fundamentals of the regional healthcare sector and supportive regulations and policies in the UAE. Trust Vision Investment aims to be the leading healthcare investment firm in the GCC, improving the well-being of patients and the communities it serves.
Its mission is to be a trusted capital partner to management teams and stakeholders who share a commitment to building innovative companies that enhance the quality, accessibility, and affordability of healthcare across the GCC.
The Resubmission Officer is a full-time, on-site role based in Al Ain, responsible for managing and processing claim resubmissions and related documentation for healthcare investments and portfolio entities. This role involves reviewing rejected or pending claims, identifying root causes for denials, coordinating with relevant internal teams and external partners, and ensuring accurate and timely resubmission in line with regulatory and payer requirements.
The Resubmission Officer will maintain detailed records, track resubmission outcomes, and generate reports to support decision-making and process improvements. Day-to-day tasks include verifying data accuracy, updating systems, following up on outstanding claims, and ensuring compliance with healthcare regulations and company policies. The role also requires close collaboration with finance, operations, and compliance teams to optimize revenue recovery and streamline resubmission workflows.
- Strong analytical and data review skills, with the ability to interpret claim statuses, identify errors, and recommend corrective actions.
- Proficiency in healthcare billing or claims management systems, and familiarity with UAE or GCC healthcare regulations and payer requirements.
- Excellent organizational and time-management skills to handle multiple resubmissions, track deadlines, and maintain accurate records.
- Effective written and verbal communication skills for coordinating with internal teams, external partners, and stakeholders.
- High attention to detail and accuracy in reviewing documentation and entering data into systems.
- Ability to work on-site in Al Ain and collaborate in a team-oriented, multicultural environment.
- Prior experience in healthcare claims processing, medical billing, revenue cycle, or a related administrative role is preferred.
- Relevant diploma or bachelor’s degree in business, healthcare administration, finance, or a related field is advantageous.
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