Marketing and Communications Manager; Tawam Hospital

Responsible for the strategic branding and positioning of facility by developing and/or implementing a marketing strategy for the facility in order to meet and exceed the annual revenue targets. Also responsible for developing and maintaining strategic relationships, managing and coordinating the day-to-day marketing activities within the agreed upon guidelines and offering incentives or tailor made marketing plans to customers in order to attract them to the facility services.

• Implementing marketing plan and budget for the facility
• Implementing, in coordination with Senior Officer , the marketing plans and proposals for deferent groups
• Implementing promotional plans for facility staff / customers to guarantee a steady stream of customers especially during off peak periods
• Allocating and controlling marketing budget across internal and external sponsorship, profiling and advertising costs
• Reviewing and approving subordinate budget inquires when required
• Implementing the marketing and communication strategy to meet academic and clinical objectives Implementing the advertising and media plan
• Conducting market research
• Evaluating products, prices and services to maintain highest standards of integrity in all UAE operations, including analysis of competitor products, price, promotion and services
• Identifying market needs by conducting market research activities in order to understand customer needs, priorities and aspirations
• Managing and overseeing the production of marketing collateral and other communication material for marketing and customer attraction
• Coordinating events
• Coordinating continuous promotional programs, conventions and meetings
• Ensuring these events are well attended and organized
• Implementing brand positioning, including market activities and forecasting
• Maintaining up to date competitor information so as to ensure facility retains its competitive edge in the marketplace
• Responsible for coordination of communication programs
• Marketing, managing and communicating the facility brand
• Communicating the facility brand to UAE audiences to ensure that position and brand strength are understood by all UAE clients/customers/patients
• Coordinating with media organizations to create awareness about the facility and promote the facility's mission, clinical programs, staff and events
• Directing and overseeing all marketing projects and serving as main project manager when required
• Managing production of facility promotional items and gifts
• Driving the implementation of the annual calendar of marketing and promotional events and activities
• Developing ideas and opportunities for feature articles, interviews, presentations, and other public relations activities that promote awareness of facility
• Representing facility to the press and public where required (exhibitions, road shows, interview programs) in an ethical manner
• Identifying and establishing an appropriate community engagement program in the UAE and in key international markets
• Developing key corporate communications within the UAE (including special events, brochures, website, and other mediums in strategically important areas)
• Developing and monitoring the delivery of facility paper-based and electronic promotional materials, including the maintenance of the core external web pages for the facility
• Reporting
• Ensuring appropriate accountability and compliance to the approved budget
• Managing market research activities to identify target markets and the appropriate media for distribution of facility information
• Providing marketing information and support to various committees and/or chairing committees as assigned
• Evaluating and reporting on the effectiveness of implemented activities on a regular and ad-hoc basis, in consultation with Director
• Ensuring operational effectiveness in the department/section
• Directing the overall administration of the marketing department/section and the services provided
• Monitoring and evaluating the efficiency and effectiveness of service delivery process and identifying opportunities for improvement
• Delegating and supervising marketing departmental/sectional work, assigning priorities and evaluating performance of subordinates
• Recommending necessary training to correct deficiencies for the marketing department/section
• Providing guidance and interpretation of policy related to marketing/branding
• Ensuring good customer service in the department/section
  
  Maintaining collaborative and effective relationships with other key management personnel and keeping…