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Job Description & How to Apply Below
Store Operations
- Manage all day-to-day store operations to ensure smooth and efficient performance.
- Maintain high standards of visual merchandising in line with brand guidelines.
- Oversee inventory management, stock levels, and loss prevention.
- Liaise with brand team to ensure the correct products are available in your store.
- Ensure compliance with company policies, health and safety standards, and retail procedures.
- Train and develop store team.
- Lead by example, creating a collaborative and customer-focused team culture.
- Set clear sales expectations and provide regular coaching and feedback.
- Motivate the team to meet and exceed sales and service targets.
- Deliver an exceptional, personalized customer experience.
- Act as a product expert on baby apparel, strollers, car seats, and related accessories.
- Handle customer concerns or escalations with empathy and professionalism.
- Build long-term customer relationships to encourage repeat business and referrals.
- Drive sales through effective goal setting, team motivation, and upselling strategies.
- Analyze sales data, KPIs, and trends to optimize store performance.
- Execute in-store promotions, launches, and seasonal campaigns.
- 3+ years of retail management experience, ideally in baby, specialty, or fashion retail.
- Proven track record of achieving and exceeding sales targets.
- Strong understanding of retail KPIs and sales analytics.
- Excellent leadership, coaching, and communication skills.
- Confidence in consultative selling and product demonstrations.
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