Front Desk Receptionist

Front Desk Receptionist - Indian Nationals

We are in need of a Front Desk Receptionist to join our team in Al-Rayyan. The ideal candidate will be an Indian national with excellent communication skills in English and preferably Arabic. As a Front Desk Receptionist, you will be responsible for greeting and assisting guests, answering and directing phone calls, managing reservations and check-ins, and providing general administrative support to the team.

Key Responsibilities:

- Greet guests in a friendly and professional manner
- Answer incoming calls and route them to the appropriate department
- Manage reservations and check-ins accurately and efficiently
- Provide information about our services, facilities, and promotions to guests
- Handle guest complaints or concerns with patience and empathy
- Maintain cleanliness and organization at the front desk area
- Perform basic administrative tasks such as data entry, filing, and inventory management
- Collaborate with other departments to ensure smooth operations

Requirements:
- Indian nationality
- High school diploma or equivalent education required; additional certification in hospitality or related field is a plus
- Minimum of 1 year experience in a similar role, preferably in the hospitality industry
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Strong customer service skills with the ability to handle difficult situations calmly
- Proficient computer skills including MS Office applications (Word, Excel)
- Attention to detail and ability to multitask effectively

We offer a competitive salary of 1500$ per month along with other benefits such as medical insurance, annual leave, and staff discounts. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Please apply with your updated CV today!

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