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Customer Service Agent
Job in
Al Wakrah, Al Wakrah, Qatar
Listed on 2026-01-14
Listing for:
Management Solutions International MSI
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Main responsibilities:
- Guest Assistance:
Provide directions to stores services and facilities within the mall ensuring guests find what they need efficiently. - Customer Inquiries:
Address customer queries about promotions events and general mall information courteously and promptly. - Problem Resolution:
Handle customer complaints and resolve issues or escape them to the appropriate department when necessary. - Event Support:
Assist in coordinating and promoting mall events ensuring guests are informed and have a positive experience. - Lost and Found:
Manage the lost and found system ensuring items are logged stored securely and returned to their rightful owners. - Mall Navigation:
Guide guests with mobility challenges or special needs offering assistance with wheelchairs or other accessibility services. - Safety and Security:
Stay vigilant for any safety or security concerns in public areas reporting incidents to the relevant personnel.
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
Employment Type: Full Time
Experience: years
Vacancy: 1
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