Solution Advisor Academy Customer Success

About SAP Academy for Customer Success

At SAP we keep it simple: you bring your best to us and we bring out the best in you. We build solutions for over 20 industries and drive 80% of global commerce. The SAP Academy for Customer Success is a global development program designed for early‑career talent based in Qatar. It offers a three‑year journey that drives accountability, enhances productivity, and enables graduates to make an impact in customer‑facing roles while fostering career longevity and leadership potential.

A Solution Advisor works closely with customers and prospects to identify and solve business challenges, meeting their strategic objectives using SAP solutions. As part of the sales team, the Solution Advisor is the subject‑matter expert for functional and technical knowledge within the sales cycle, delivering software demonstrations, participating in discovery sessions, executive meetings, and marketing events to generate demand and identify opportunities.

• Successfully complete a 10‑month program that builds a foundation for a customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues worldwide, acquiring business industry and SAP solution skills while working with emerging technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor, engaging with customers to guide them through their digital transformation journey.
• After completion, lead discovery sessions, design and deliver high‑impact software demonstrations, support demand‑generation events, and respond to RFPs.

• SAP Success Factors (HCM) – core HR, payroll, talent management, employee experience, HR analytics, workforce planning, sales performance management.
• SAP Finance & Spend Management – accounting, procurement, supplier management; boosting visibility, cutting costs, improving efficiency.
• S/4
  
  HANA Finance, Finance & Quote to Cash (Q2C), Procurement.

• 2‑3 years of professional experience with a strong foundation in technical and business processes and customer‑facing skills.
• Complex problem‑solving skills and hands‑on experience with relevant technologies and industry‑standard tools.
• Cooperative and productive approach to internal and external relationships.
• Quick learner who adapts to changing environments and applies knowledge to deliver results.
• Understanding of AI fundamentals and ethics to identify business problems solvable with AI.
• Resilient mindset, optimism, and a focus on growth and success.
• Strong business acumen and knowledge of business processes or industries.
• Proficiency in English.
• Must be based in Qatar.

● Full‑time employment from day one with practical learning applications.

● Hybrid work setup: three days a week in office/on‑site with customers or partners.

● Practical and immersive portion: up to four weeks spread across two trips to San Ramon, California (planned, final decision to be confirmed by Q1 2026).

● No vacation during critical phases of the program.

● Commitment to equal employment opportunity, diversity and inclusion. No discrimination on age, race, religion, national origin, gender, sexual orientation, veteran status or disability.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process refer to the Guidelines for Ethical Usage of AI in the Recruiting Process. Violation may result in disqualification.