Accounts Receivable Credit & Collections Specialist

Job Description Accounts Receivable Specialist

Energy Systems Southeast, LLC (ESSE)

Energy Systems Southeast, LLC is seeking a detail-oriented and dependable Accounts Receivable Specialist to join our accounting team. The Accounts Receivable Specialist will be responsible for managing daily accounts receivable activities, including processing customer payments, maintaining accurate customer account records, issuing invoices and statements, and communicating with customers regarding outstanding balances.

This position plays an important role in supporting the company's cash flow and ensuring that customer accounts remain accurate, current, and properly maintained. The ideal candidate will be organized, professional, responsive, and comfortable communicating with customers, managers, sales personnel, and other departments.

• Process customer payments accurately and in a timely manner.
• Maintain accurate accounts receivable records and ensure customer accounts are current.
• Prepare and distribute monthly customer statements.
• Provide invoices, statements, payment information, and account details in response to customer requests.
• Respond to daily customer calls and emails regarding payments, invoices, account balances, and other accounts receivable matters.
• Make bank deposits and perform related bookkeeping duties.
• Set up new customers in Sage 100/MAS and maintain customer information as needed.
• Enter and maintain customer credit card information in MAS in accordance with company policies and confidentiality requirements.
• Research and correct account discrepancies, payment issues, and other account-related errors.
• Monitor accounts receivable activity in MAS and identify delinquent invoices.
• Conduct daily collection efforts by contacting customers regarding past-due balances.
• Document collection activity and maintain accurate notes regarding customer communications and payment status.
• Communicate with sales personnel, project managers, service personnel, and other departments regarding the status of jobs and outstanding invoices.
• Research the status of jobs in progress to help resolve billing and collection issues.
• Help bridge communication between the Sales, Operations, and Accounting/Accounts Receivable departments.
• Assist with resolving customer account questions and discrepancies in a professional and timely manner.
• Maintain confidentiality of customer, financial, and company information.
• Perform other accounting and administrative duties as assigned

Strong math, typing, and computer skills.

Professional and courteous customer service skills.

Ability to handle confidential financial and customer information with discretion.

Proficiency with Microsoft Office and general accounting software.

Previous accounts receivable, collections, bookkeeping, or accounting experience is preferred.

Because this position involves access to confidential customer and financial information, confidentiality is of the utmost importance. If offer extended, drug testing is required and company performs random drug testing.

The overall goal of Accounts Receivable management is to minimize the company's collection period while maintaining strong customer relationships and accurate financial records.

The Accounts Receivable Specialist will help ensure that cash flow remains sufficient to support effective business operations while assisting Energy Systems Southeast, LLC in maximizing its revenue potential. Timely collection of outstanding balances, accurate account maintenance, and effective communication across departments are essential to the success of this position.

Company phone, computer and service truck

• Health Insurance Company pays at 50%
• Dental Insurance Company pays at 50%
• Life Insurance and AD&D
• Short Term Disability
• Long Term Disability
• Paid Vacation, Holidays

Energy Systems Southeast, LLC is a proven name in the power systems industry offering comprehensive emergency power system services to residential and industrial customers throughout the southeast. Our growth has largely been possible through a single-minded commitment and focus on customer service and expertise. We are committed to investing in our people through training and certification programs.