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Receptionist, Administrative​/Clerical

Job in Owens Cross Roads, Madison County, Alabama, 35763, USA
Listing for: H&R Block
Seasonal/Temporary, Contract position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: Owens Cross Roads

Join H&R Block as a Receptionist and be part of a culture that values people helping people. The role focuses on client service and creates a supportive environment.

Typical Day

Helping clients with taxes and scheduling, answering the phone, greeting, and ensuring a smooth experience. You’ll receive a seasonal assignment with flexibility across locations.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suited tax professional for their needs
  • Schedule clients as preferred
  • Help ensure client needs are met during service in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience (optional but beneficial)
  • Experience working in a fast‑paced environment
  • Previous customer service experience
  • Ability to multi‑task
  • Strong organizational and time‑management skills
  • Computer proficiency with Microsoft Office
Benefits
  • Employee Assistance Program with Health Advocate
  • Well‑being program, Better You
  • Neurodiversity and caregiver support
  • Various discounts on everyday items and services
  • Medical coverage, 401(k), and Employee Stock Purchase Plan (eligibility may vary)
  • More benefits available
Community & Culture

H&R Block is committed to building a connected culture of trust, care, and inclusion. You’ll be welcomed into a team that values authenticity, growth, and belonging.

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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