Business Control Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impacting the communities we serve. Bank of America is committed to an in‑office culture that supports collaboration, engagement, and career development. Our approach includes clear in‑office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

The Business Control Manager (BCM) will support the Platform and Product Controls CORE team (Continuity, Operations, Readiness & Execution) and will be responisble for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management and progress reporting.

Job expectations include providing business continuity subject matter expertise and/or recovery & resolution planning support. This role is critical in ensuring audit readiness, maintaining high‑quality standards, and driving consistent execution across end‑to‑end engagement activities. The ideal candidate will be a strong communicator, proactive problem solver, and experienced in managing complex regulatory and audit interactions.

Responsibilities:

• The BCM will support as a key contributor within the Platform and Product Controls CORE team (Continuity, Operations, Readiness & Execution). This role focuses on supporting centralized Business Continuity execution for the Specialized Consumer Client Solutions organization, coordinating platform incident management, contributing to operational readiness for major events and Business Continuity Planning & Preparedness.

• The role will focus on supporting the Platform & Product Controls team with, mitigating risk, preparing Business Continuity plans for major market events, including but not limited to managing real time live events and proactive approach to major market events. The candidate must be comfortable in developing relationships that are necessary to achieve resolution and project management while navigating a complex organization.
  
  In addition, development and ongoing review of templates, playbooks and other critical information.

• The position also will help to identify business risk and associates controls in order to mitigate operational, systematic, reputational, operational and credit risk. This individual will help establish communication forums with business partners, identify opportunities to improve internal…