Director of Access

Description

Help people connect to the right care, at the right time, through a more accessible behavioral health system.

Riverbend Community Mental Health is seeking an experienced and visionary Director of Open Access to lead the development, growth, and day-to-day operations of one of the most critical components of our behavioral health system.

As the Director of Open Access
, you will help shape how individuals experience Riverbend from their very first point of contact. You will lead a team and service model designed to make behavioral healthcare more welcoming, timely, coordinated, accessible, and responsive to individuals with a wide range of needs—including Any Mental Illness (AMI), Serious Mental Illness (SMI), substance use disorders, and co-occurring conditions.

This is an opportunity to make a meaningful impact at the intersection of clinical care, access, program development, operational excellence, and CCBHC transformation.

Make a real impact—every single day. Join one of the state’s largest and most respected community mental health providers, where your work directly changes the lives of local individuals and families. At Riverbend, you’re not just filling a role—you’re helping transform lives and strengthen our community.

At Riverbend, you’ll be part of a collaborative, mission-driven team that is deeply committed to both client care and employee growth. We foster a supportive and inclusive environment where your voice matters, your contributions are recognized, and your career can thrive.

If you’re looking for meaningful work, a strong team culture, and real opportunities for professional growth through training, certifications, and advancement—Riverbend is the place to build your future while making a difference.

• Lead the strategy, operations, and growth of Riverbend’s Open Access services.
• Ensure a welcoming, timely, and coordinated entry point into behavioral healthcare for individuals with diverse needs.
• Provide clinical, programmatic, and staff leadership, fostering a high-performing and collaborative team.
• Advance CCBHC-aligned services, including expanded support for adults with Any Mental Illness (AMI), SMI, substance use, and co-occurring conditions.
• Drive quality improvement, compliance, and performance outcomes using data and best practices.
• Oversee budgets, resources, staffing, and operational effectiveness.
• Partner across Riverbend programs to ensure seamless transitions and continuity of care.
• Collaborate with organizational and community partners to expand access and improve behavioral health services.

You’re a strategic, mission-driven behavioral health leader who brings strong clinical and operational leadership to complex community-based services. You have experience developing programs, leading teams, improving access, and using data to drive quality and outcomes.

You’re also someone who:

• Understands CCBHC, behavioral health, and integrated care environments.
• Builds collaborative, accountable, and high-performing teams.
• Leads with a person-centered, trauma-informed, and culturally responsive approach.
• Is comfortable balancing clinical quality, operational demands, fiscal responsibility, and compliance.
• Excels at building partnerships and creating seamless pathways to care.
• Is passionate about making behavioral healthcare more accessible, responsive, and connected.

• Master’s degree in Mental Health Counseling, Social Work, or Family and Marriage Therapy is required.
• Current NH license or ability to be licensed, as a LMFT, LICSW or LCMHC is required.
• Five (5) years of experience in behavioral health service provision, including three (3) years supervisory or leadership experience is preferred.
• Community…