Business Office Manager & Human Resources Liaison

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Responsible for the overall operation of the following functions:
Human Resources, credentialing, business office, and other administrative duties. Ensures appropriate planning and implementation of Human Resources, credentialing, and Business Office services. Responsible for the supervision and coordination of recruitment, retention, development, and training of staff and volunteers to ensure that quality patient care is provided according to state and federal laws and regulations. Responsible for salary scales, payroll, salary analysis, merit increases, initiating credentialing process for all licensed independent practitioners, as well as re-credentialing said staff.

The position is responsible for providing support for accounts payable and receivable. Responsible for EEOC compliance, job descriptions, memorandums of employment, consultant contracts, workers' compensation, and exit interviews. Responsible for Human Resources policies and procedures and Business Office policies and procedures that meet or exceed standards. Maintains the image of the facility in the local communities and in state and national organizations.

Keeps the facility abreast of local, state, and national trends. Reports directly to the Administrator. Position also acts as an administrative assistant to the administrator as needed.

• Responsible for overall operation of Human Resources Department, including all functions as they relate to payroll, employee injuries, benefits, engagement, position advertisement, selection, employee implementation, scheduling interviews, etc.
• Complete oversight and responsibility of compliance as it relates to licensing (facility and personnel), state and federal regulations.
• Responsible for the overall operation of Business Office services.
• Establishes and maintains personnel, advertises openings, processes applications, monitors the hiring process, conducts exit interviews, and responds to reference requests.
• Responsible for employee benefit applications, memorandums of employment, job descriptions, and consulting contracts.
• Responsible for salary scales, payroll authorization, salary analysis, merit increases, and workers’ compensation administration.
• Responsible for scheduling and informing for the orientation and training of staff and volunteers.
• Functions as Assertive Action Officer, assures compliance with equal employment opportunity policies and regulations.
• Responsible for all incoming/outgoing mail and/or shipping.
• Assists the Administrator in the review and recommendation of personnel policies and procedures to the Board of Directors.
• Responsible for distributing/communicating needed information and ensuring day-to-day compliance with policy as relates to Human Resource activity.
• Oversight and Responsible for the credentialing/re-credentialing of medical staff members/licensed independent practitioners in accordance with facility policies and procedures, state and federal guidelines.
• Facilitates accurate processing of payroll by comparing timesheets with timecards and making corrections when needed.
• Maintains computerized personnel and medical staff records.
• Ensures compliance with HIPAA guidelines and confidentiality as related to Human Resources.
• Takes an active part in local, state, and national health committees and functions.
• Ensures the implementation of all policies and procedures relating to Human Resources.
• Investigates and resolves all complaints as needed.
• Advise managers and administrators on personnel matters.
• Assist in the development of position control.
• Oversee recruiting, interviewing, testing, selection, placement, and orientation of all new employees.
• Develops job descriptions and performance evaluation appraisals for new positions.
• Works with clinical managers to evaluate duties and evaluations at least annually.
• Facilitates changes in employment status and career path planning.
• Evaluates personnel programs, the handbook, and other employee-related policies at least annually.
• Responsible for the termination process.
• Ensure security and proper…