Delivery Consultant, CICS

Location: Texas

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering worldclass services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.

Your role and responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

Help clients Install and configure latest CICS on IBM Z hardware, Create/update hardware configuration using IBMs HMC console and perform CICS Software and migration installations services.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Overall knowledge and understanding of IBM Z processor design, available I/O adapters, and IBM Z physical planning aspects

* z/OS:

- System Programmer set of general knowledge skills (ISPF/SDSF, RACF, JES parameters, SMP/E, SYS
1.PARMLIB, SYS
1.PROCLIB members.)

Skills in z/OS

* Operations set of skills (JCL,Commands)

Experience with implementation and usage of CICS Transaction Server (TS)

* Knowledge of SYSPLEX

* Experienced with CICS version upgrades, system tuning, and CICS region customization using SMPE, ASSEMBLER and REXX.

* Worked with application teams and operations to resolve dumps and performance issues.

* Designed and implemented automated solutions to CICS TS / CICSPLEX management

* Familiar with CICS interfaces used by batch streams and RLS and file handling.

* Worked with CICS exits

* Familiar with CICS RDO/CPSM

* General knowledge of CICS transaction security

* Knowledge of CICS SIT parameter

Preferred technical and professional experience

* Analytical/critical/outside-the-box thinking in problem solving

* Ability to work well in team environment as well as independently without direction

* Mainframe systems software programming experience

* Proficient with z/OS, TSO/ISPF, JES2, RMF, SMF

* Good problem-solving, analytical, and critical thinking skills

* Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation.

By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply.

IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform…