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Member Experience & Retention Champion

Job in Shoal Run, Shelby County, Alabama, USA
Listing for: Ymca
Full Time position
Listed on 2026-10-11
Job specializations:
  • Marketing / Advertising / PR
    Client Relationship Management, Marketing Communications
Salary/Wage Range or Industry Benchmark: 36000 - 60000 USD Yearly USD 36000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Shoal Run

The YMCA seeks a Member Engagement Specialist to enhance retention and satisfaction by leveraging CRMs to foster connections and promote community programs. You will manage timely follow-ups, automated communications, and tours to convert interest into lasting memberships.

Responsibilities include lead management in Daxko Engage Pro, proactive outreach by calls, emails, and texts, and building relationships that showcase the Y’s impact in the community.

The Member Experience & Retention Champion position in the Marketing & Media, Management & Operations, Sales field is open for applications.

We invite applications for the Member Experience & Retention Champion position located in Shoal Run, AL, United States.

The following role is for a Member Experience & Retention Champion with Ymca.

Our group is growing, and we are hiring a Member Experience & Retention Champion in Shoal Run, AL, United States.

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