Shift Supervisor Trainee

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose‑driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate.

We do it all with heart, each and every day.

The Shift Supervisor Trainee role is an entry‑level, short‑term position that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee completes basic operations and management skills training and learns about key aspects of the business, including building customer loyalty through exceptional service and the CVS/pharmacy culture. Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions.

These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When no manager is onsite, the supervisor leads the store staff, ensures operations run smoothly, and is responsible for completing all opening and closing procedures.

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up on all activities
• Effectively communicate information both to and from store management and crews

• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, and to work overtime as needed

• Experience in retail

High school diploma or equivalent preferred but not required.

20

Part time

The typical pay range for this role is:

$16.00 – $23.00 per hour

This pay range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on experience, education, geography, and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.

We take pride in our comprehensive and competitive mix of pay and benefits—including:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management programs, confidential counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 02/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.