Commercial Parts Pro Store
Listed on 2026-01-01
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Business
Operations Manager
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role can source from numerous places including special order, FDO, second source, etc.
The role directs drivers to ensure timely and accurate delivery. Position is full time.
- Maintain commercial customer relationships
- Provide GAS2 selling experience commercial customers
- Achieve personal / store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
Job Skills
- Working knowledge of automotive systems and diagnostic ability
- Speak and write English (Spanish a plus)
- Ability to read and interpret documents
- Understand and execute instructions
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand Commercial profitability concepts
- Ability to work an assortment of days, evenings, and weekends as needed
Minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.
EducationHigh school diploma or general education degree (GED).
Certificates, Licenses, RegistrationsASE Certification Preferred, but not required.
Physical DemandsRequires walking or standing, talking and hearing, using hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Requires close, distance, color vision, depth perception.
Work EnvironmentUsually working inside; occasionally outside exposed to various weather conditions. Exposure to moving mechanical parts, high places, chemicals, electrical shock, explosives, vibration. Moderate noise level.
Equal Opportunity StatementWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.
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