Facilities Coordinator, Soft Services

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Job Description:

Airbus Commercial Aircraft is looking for a Facilities Coordinator, Soft Services to join our Facilities Department based in Mobile, AL.

On 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft.

Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019.

The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”).

Paid time off including personal time, holidays and a generous paid parental leave program.

Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.

Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

• Manage services and projects such as cleaning, catering, people transportation in cooperation with internal and external partners.
• Ensure customer satisfaction and needs are met by using available resources in the most efficient and effective way.
• Manage and improve services and suppliers to ensure delivery on time, quality and cost.

• Manages vendors on a daily basis; identifies training and tracks performance to KPI’s, effectively communicates with stakeholders in timely manner
• Coordinate and Facilitate Monthly and Quarterly business reviews within contract guidelines with proper points of contact.
• Cooperate and coordinate all activities with entire FM team
• Review, approve and process invoicing for related activities
• Development and tracking of corrective action plans regarding service delivery
• Coordinate the upkeep of interior space
• Other duties as directed by facility manager

• High School Diploma or GED required
• 3+ years subcontractor management experience required.
• 3+ years managing and reporting subcontractor activities in a production environment.
• Knowledge of current industry trends, best practices and technology.
• Coordinating work flow initiatives for soft service providers in the areas of janitorial, food service, landscaping, pest control and tenant improvement.
• Analytical and quantitative skills with proven ability to develop strategic solutions.
• Customer service and invoice processing is critical.
• Authorized to work in the US without current, or future, need of visa sponsorship.
• Preferred:
  Bachelor in Business Administration IFMA or BOMA certification is a plus.
• Prior experience working in a facility management production environment a plus.
• Knowledge/ experience of project management practices a plus.
• Abilit…