Route Driver​/Merchandiser

Overview

The Route Driver/Merchandiser plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and excel working both independently and as a member of a team.

This role requires a flexible schedule with occasional weekend work.

• Brand Artist
• Itemized check-in of delivered goods with a customer representative
• Complete bi-weekly customer inventory
• Create bi-weekly orders based on established inventory levels
• Pull credits, create out of date memos, and issue customer credits
• Complete merchandising resets and recommend opportunities for cross-merchandising
• Complete 1 on 1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go-Spot-Check missions
• Delivery of perishable goods to customers
• Monitor truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Build awareness of our premium delicatessen products by engaging consumers through product sampling
• Complete additional activities or special projects as assigned

Job Requirements

• High school diploma or equivalent; including basic math and reasoning
• Ability to speak and read English
• Valid driver’s license and clean driving record
• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Will provide)

• Product knowledge and customer service
• Company history
• Serv Safe certification
• Deli Operations
• Slicer use, maintenance, and cleaning
• Deli scale operation and sanitation
• Proper slicing technique, product wrapping, and handling
• DOT compliance and Safe Driver training

Location: Alabaster, AL, Birmingham, AL

Time Type: Full time

Department: Magic City Food Services