Coordinator, Undocumented Student Services

Under general direction, provides culturally responsive, equity-driven leadership and coordination of daily operations for the Undocumented Community Resource Center (UCRC). The role supports undocumented students and students from mixed-status households by developing, implementing, and evaluating programs aligned with California policies (e.g., AB 540, AB 2000, SB 68). The Coordinator also collaborates closely with internal departments and external stakeholders to enhance student enrollment, retention, and success.

This is a part-time, grant funded position.

Continuation of the position is contingent upon refunding of the program/project.

This vacancy is open ONLY to current regular and hourly employees who are members of SEIU Local 1021. Per new Article 8.7 of the Local 1021 hourly contract, this job is being posted for ten (10) working days.

Examples of duties may include, but are not limited to, the following:

• Lead and coordinate day-to-day operations of the UCRC, including filing, data entry, supplies management, and communication with campus and community partners. Design, implement, and evaluate programming focused on undocumented student success.
• Maintain consistent communication with faculty, staff, students, and external partners.
• Collaborate with departments and agencies to ensure compliance with relevant laws and delivery of effective support services.

• Serve as a primary contact for undocumented students.
• Provide personalized coaching, case management, and direct referrals to campus and community-based services.

• Plan and lead workshops on legal rights, financial aid, AB 540 eligibility, the CA Dream Act, and DACA updates.
• Support outreach for concurrent enrollment and non-credit program opportunities.
• Organize and coordinate events such as Undocumented Student Action Week.

• Coordinate the creation and distribution of culturally relevant, multi-lingual outreach materials.
• Identity and promote ally training and professional development for faculty, staff, and administrators.
• Participate in statewide conferences, webinars, and work groups related to undocumented student success.

• Assist in the preparation and monitoring of the UCRC program budget.
• Process invoices, requisitions, and expense reports related to undocumented student services.
• Track and report service utilization, program outcomes, and student engagement data.

• Partner with departments such as Admissions & Records, Financial Aid, Counseling, EOPS, SAS, Adult Education, and Basic Needs Center.
• Strengthen trust and referral pathways with community-based organizations, including legal aid groups.
• Participate in work groups and institutional planning efforts to promote equitable student support.

• Maintain accurate student files, appointment logs, records of services, and correspondence.
• Prepare reports and documentation for grant compliance and program evaluation.
• Run queries, analyze data, and collaborate with institutional researchers as needed.
• Perform other duties as assigned.

• Possession of a bachelor’s degree from an accredited college or university in a relevant field.
• Four (4) years of experience in program planning and coordination.
• Demonstrated cultural competency and sensitivity to the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff.

• Experience working with undocumented student advocacy.
• Experience with California residency policies (e.g., AB 540, AB 2000, SB 68) and the California Dream Act.
• Familiarity with student services…