Senior Staff Engineer – Microsoft Intune​/SCCM Technologies

Position: Senior Staff Engineer – Microsoft Intune / SCCM Technologies
** SUMMARY/JOB PURPOSE
** The Senior Staff Engineer – Client Technology is a senior engineer responsible for the ownership, security, and governance of one or more IT platforms or products. This role utilizes advanced problem-solving techniques, manages ambiguous technical problems and solves issues of a high degree of complexity between interdependent systems.
** ESSENTIAL DUTIES/RESPONSIBILITIES:
**** Product Strategy &

Roadmap:

*** Own the overarching strategy and execution for assigned IT platforms, tools, and products
* Drive alignment between technology and the business, utilizing a keen understanding of business needs and the interdependencies between products
** Product Development & Delivery:
*** Utilize conceptual thinking to drive engineering decisions across platforms and solutions
* Pinpoint systemic issues and devise robust, scalable solutions
* Understand and manage interdependencies across systems and environments
* Thoroughly test fixes and enhancements across multiple environments
* Develop and maintain secure, self-documented scripts with error handling and logging
** Stakeholder Management &

Cross-Functional Collaboration:

*** Collaborate cross-functionally to align platform capabilities with business needs
* Meet with customers and incorporate feedback into the product roadmap through multiple means and channels
* Influence engineering decisions by advocating for stakeholder needs and aligning technical approaches with business priorities
** Operational Excellence, Quality & Compliance:
*** Drive operational and technical excellence across one or more IT platforms or products
* Document architecture, configurations, and operational procedures
* Make decisions regarding access, permissions, and security controls across systems
* Lead incident response and root cause analysis for high-impact issues
* Contribute to compliance readiness by implementing controls and processes that support audit and regulatory requirements
** Subject Matter Expertise:
*** Serve as the SME for assigned capabilities, providing technical leadership and guidance
* Mentor and coach junior engineers, fostering technical growth and best practices
*
* SUPERVISORY RESPONSIBILITIES:

*** No supervisory responsibilities.
** EDUCATION/EXPERIENCE/KNOWLEDGE &

SKILLS:

***
* Education:

*** Associate degree and 11 years of experience; or
* Bachelor’s degree and 9 years of related experience; or
* Master’s degree and 7 years of related experience; or
* Equivalent combination of education and experience.
* Technical certification may be required
*
* Experience:

*** Proven experience owning and securing complex IT platforms and tools
* Demonstrated ability to lead technical projects and mentor junior engineers
* Experience making access and security decisions across enterprise systems
* Strong scripting and automation skills with production-grade code
* Familiarity with IT security frameworks and governance models
* Experience working in Agile environments and using ticketing systems (e.g., JIRA, JSM)
*
* Knowledge, Skills and Abilities:

*** Expert-level knowledge in multiple client technology areas and enterprise systems
* Proven ability to lead cross-functional initiatives and drive technical strategy
* Skilled in stakeholder communication, risk assessment, and change management
* Experience developing standards, governance models, and technical roadmaps
* Strong understanding of enterprise architecture and integration patterns
* Can conceptualize new and innovative ways to solve complex business problems
* Expert knowledge of product-centric and agile framework models
** Work Environment/Physical Demands****:
** Our office is a modern, open-plan space that fosters collaboration and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace.

Occasional travel (5–10%)**#LI-HG1
*** If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*### ### Our compensation reflects the cost of labor across several

U.S. geographic markets, and we pay differently based on those…