Hybrid EDI Analyst

The EDI Analyst will be responsible for managing the EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the primary point of contact to work with customers and resolve EDI issues.

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Experience:

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• Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner
• Act as liaison between teams such as IT, Logistics, Finance and Sales teams to resolve EDI issues
• Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance
• Work directly with customers to facilitate EDI onboarding, offboarding, and issue resolution
• Provide technical support and guidance to internal users and trading partners on EDI-related matters
• Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer
• Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders
• Maintain and update EDI documentation, standards, and procedures
• Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry
• Adhere to the quality management system as well as domestic and global quality system regulations, standards, and procedures
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures
• Perform other work-related duties as assigned

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Experience:

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• 4+ years of EDI experience
• Experience with the GHX EDI platform highly desirable
• Experience with 800/900 EDI series transactions

• Ability to manage EDI projects and customers
• Experience in the healthcare/medical device industry dealing with hospital customers preferred
• Strong oral, written and interpersonal communication skills.
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously.