Sr IT Infrastructure Lead - Temp

The Sr IT Infrastructure Lead T oversees the IT infrastructure operations support for Penumbra business applications. This includes implementation and operations management and supportof a hybrid infrastructure environment spanning on-premises data centers, private and public cloud services. This person will also define and develop technical architecture, designs, and

standards; provide level three engineering support for complex and recurring issues; provides technical vision and thought leadership regarding long term deployments of infrastructure andcloud technologies.

• Establish objectives and assignments to identify and remediate issues with High Availability and resiliency. *
• Lead operational health of enterprise infrastructure across cloud (Azure), on-premises,and hybrid environments, including monitoring, alerting, and capacity management. *
• Lead major incident response, root cause analysis (RCA), and post-mortem processes;drive blameless culture and preventive actions to reduce recurrence. *
• Maintain and execute a forward-looking 3-year infrastructure roadmap that supportscurrent technologies and prepares for emerging trends and upgrades. *
• Collaborate closely with business and application teams to align infrastructurecapabilities with upcoming initiatives, ensuring timely and reliable operational support. *
• Establish and continuously refine operational policies, standards, and procedures for infrastructure services to ensure compliance and efficiency. *
• Oversee and coordinate vulnerability management and patching cycles across systems,networks, and applications to maintain operational integrity and minimize risk. *
• Monitor and optimize enterprise operations platforms, forecast capacity needs, and identify cost-reduction and system consolidation opportunities. *
• Implement enterprise-wide monitoring solutions to proactively detect, diagnose, and resolve performance and capacity issues, minimizing Mean Time to Repair (MTTR). *
• Ensure the operational security and resilience of the infrastructure stack, including
  
  Network, Office 365, Windows, SQL, and cloud platforms. *
• Develop and maintain tools to support IT Operations in incident detection, triage, and resolution. Drive automation of routine tasks and ensure operational tooling remainseffective. *
• Empower the operations team to lead outage response and recovery, own incidentresolution processes, and ensure thorough root cause analysis and remediation. *
• Optimize IT tools and operational solutions to drive cost-effectiveness, scalability,and reliability across services. Lead infrastructure project planning and execution, proactively tracking milestones,addressing risks, and ensuring delivery within scope and budget. *
• Define and enforce governance frameworks for infrastructure programs, maintain alignment with corporate standards, and ensure seamless integration across systems.
• Oversee the operational rollout of new products and services, coordinating resource allocation across internal and external stakeholders for seamless delivery.
• Manage change communications and operational outcomes with a focus on minimizingdisruption and enhancing user experience.
• Deliver concise and actionable program-level reports to senior leadership, highlightingoperational performance, risks, and key deliverables.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic andglobal quality system regulations, standards, and procedures. *
• Understand relevant security, privacy, and compliance principles and adhere to theregulations, standards, and procedures that are applicable to the Company. *
• Ensure other members of the department follow the QMS, regulations, standards, and procedures. *
• Perform other work-related duties as assigned.

* Indicates an essential function of the role

Minimum education and experience

• Bachelor’s degree in computer science, Engineering, or related field with 10+ years’experience or equivalent combination of education and experience

Preferred qualifications

• 10+ years’ experience managing IT infrastructure, security, or network environments is preferred
• Proven experience in building and leading…