Hybrid EDI Analyst

The EDI Analyst will be responsible for managing the EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the primary point of contact to work with customers and resolve EDI issues.

Experience:

Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner  

Act as liaison between teams such as IT, Logistics, Finance and Sales teams to resolve EDI issues  

Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance  

Work directly with customers to facilitate EDI onboarding, offboarding, and issue resolution  

Provide technical support and guidance to internal users and trading partners on EDI-related matters  

Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer  

Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders  

Maintain and update EDI documentation, standards, and procedures  

Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry  

Adhere to the quality management system as well as domestic and global quality system regulations, standards, and procedures  

Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the company.

Ensure other members of the department follow the QMS, regulations, standards, and procedures  

Perform other work-related duties as assigned

Experience:

4+ years of EDI experience

Experience with the GHX EDI platform highly desirable

Experience with 800/900 EDI series transactions  

Ability to manage EDI projects and customers  

Experience in the healthcare/medical device industry dealing with hospital customers preferred  

Strong oral, written and interpersonal communication skills.

Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously.

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