Associate Director, IT Product Management - Enterprise Platforms, Finance; SAP

The Associate Director, IT Product Management – Enterprise Platforms plays a key role in delivering digital workplace solutions that enhance enterprise productivity, collaboration, and content management. This role supports the execution of platform roadmaps, manages product delivery, and partners with cross-functional teams to improve user experience and operational efficiency. The Associate Director contributes to innovation and continuous improvement across the digital workplace ecosystem.

• Lead the execution of product strategy and develop actionable product plans and roadmaps.
• Lead a high-performing development and operations team to execute the product and platform roadmap. Address issues or gaps through informed decision making.
• Stakeholder Collaboration
  • Work closely with internal stakeholders and end users to deliver new product features and resolve operational issues.
• Support relationships with external vendors and service providers to ensure delivery aligns with platform goals and service levels.
• IT Product Delivery
  • Oversee the entire development life cycle, from conceptualization to delivery across products and stakeholders, including security, continual support and enhancements, change management and user adoption.
• Performance Metrics
  • Create and monitor key performance indicators to assess product effectiveness and business value.
• Budget Management
  • Assist in budget planning and cost management across all products and sub product lines in his/her functional areas of support.
• Market Analysis
  • Analyze trends and best practices again to identify opportunities for new features and improvements across products.
• Quality Assurance
  • Ensure that all product releases meet rigorous quality standards and compliance requirements if any, including SOX, GxP and 21 CFR Part 11.
• Security Protocols
  • Implement and maintain security protocols to ensure all enterprise platforms and applications adhere to the latest security standards and protect sensitive data.
• Performs other duties as assigned
• Complies with all policies and standards

• Recruit staff to meet the unit’s immediate objectives and develop staff to meet longer term objectives.
• Appraise the performance of subordinates and recommend changes regarding job, pay and employment status.
• Assist with operating budgets, and capital budgets if required, and control expenses to adhere to approved budgets.
• Keep informed of company policies and procedures as well as keep current with technical and regulatory developments to ensure compliance.
• Develop policies and procedures or recommend revisions to facilitate the accomplishment of the unit’s objectives.
• Cooperate with management and staff of other organizational units to accomplish overall organizational objectives.
• Provide a safe workplace and ensure employees are aware of and adhere to safety policies and procedures.

• Bachelor’s degree in a related discipline and 11 years of related experience; or
• Master’s degree in a related discipline and 9 years of related experience; or
• Equivalent combination of education and experience.

• 5+ years in IT product management or digital workplace leadership roles
• Experience in full lifecycle system development (design, implementation, validation and support) of cloud based solutions and platforms
• Experience in implementing and supporting financial applications within the pharmaceutical industry is preferred.
• Experience with SAP is required.

• Advanced understanding of technical, functional domain and architecture of areas supported
• Excel…